Privacy Policy

rbicomplaint.com (“Rbicomplaint,” “we,” or “us”) is committed to protecting your privacy. We take data protection and privacy very seriously. This Privacy Policy (“Policy”) describes how Rbicomplaint collects, uses, shares, and secures the personal information you provide when you visit the Websites and Mobile Apps owned and operated by Rbicomplaint, and when you use our Service(s). It also describes your choices regarding use, access, and correction of your personal information. The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which you have engaged Rbicomplaint.

Please read this Privacy Policy carefully, as it governs how you use Rbicomplaint or its affiliate products. If you do not agree to this Privacy Policy, please do not use Rbicomplaint.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with rbicomplaint.com or choose to fill out a callback/program registration form. We may collect the following personal information from you when you visit our website or mobile apps and voluntarily provide the following information via one of our contact forms, via a chat or phone session, or as part of a purchase of one of our courses or register on our site:

Contact Information such as name, email address, mailing address, phone number, IP
Information about your business, such as company name, company size, business type
Billing Information, such as credit card number and billing address

Note: All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) on our servers. We reserve the right to contact you on the information provided, both email and mobile phone numbers, for the purpose of providing information and services of Rbicomplaint. This may require us to contact you on your number even if it is listed on the DND list. In addition, we may use your contact information to send you e-mailers/offers relevant to you, unless explicitly opted out by you.

2. Use of Non-Personal Identifiable Data

We capture some non-identifiable data in our logs. The data in the logs may include:

Device type
Browser type
Language preference
Time zone
Screen size
Referring/exit pages

We may use the personal information collected from within the Websites or when you use the Service(s) to:

Provide you with the Service(s)
Send you communication from the Service(s)
Assess the needs or suggest suitable products
Send you requested product or service information
Respond to customer service requests
Administer your account
Send you promotional and marketing communications
Personalized Advertisement
Perform statistical analyses of user behavior and characteristics at an aggregate level to measure interest in and use of the various areas of the site

3. Cookies

Rbicomplaint and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers, and pixels) to provide functionality and to recognize you across different Services and devices. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. If you want to opt-out of cookies or data sharing, you can email us at [email protected].

We may share personal information with our other corporate entities and affiliates to:

Help detect and prevent identity theft, fraud, and other potentially illegal acts
Correlate related or multiple accounts to prevent abuse of our services
Facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity

Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to:

Enforce our Terms or Privacy Policy
Respond to claims that an advertisement, posting, or other content violates the rights of a third party
Protect the rights, property, or personal safety of our users or the general public

rbicomplaint.com and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

5. Links to Other Sites

Our Websites contain links to other websites that are not owned or controlled by Rbicomplaint. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.

6. Information Security

Our Websites and Service(s) have industry-standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites or via the Service(s), and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorized access.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.

7. Testimonials

We post customer testimonials/comments/reviews on our Websites which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If you want your testimonial removed, please reach out to us at [email protected].

8. Contacting Rbicomplaint

Questions regarding this statement should be directed to the following address:
Email: [email protected]