· 3 min read · Complaint With Ombudsman
Step-by-Step Guide to Filing a Complaint with the Banking Ombudsman
Resolve banking disputes effectively with our step-by-step guide to filing a complaint with the Banking Ombudsman.
Want to file a complaint with RBI against any bank or NBFC? We are here to help!
We understand that financial matters can be complex and sometimes issues arise that require intervention from a higher authority. That’s where we come in – to assist you in raising your concerns and ensuring that your voice is heard.
Why take our help?
Assistance in Complaint Filing:
We have streamlined the complaint filing process, making it quick and hassle-free. Our team ensures that you can submit your complaint with ease, without any technical complications.
Prompt Resolution:
We strive to expedite the resolution of your complaints. Once you submit your complaint, we will work diligently to ensure it reaches the relevant authorities at RBI for investigation and resolution.
Expert Guidance:
Our team consists of experienced professionals & lawyers well-versed in banking and financial regulations. We are committed to providing you with accurate information and guidance throughout the complaint resolution process.
Comprehensive Support:
Our support team is available to assist you at every step. If you have any queries or need additional guidance, feel free to reach out to us. We are dedicated to providing you with the support you need until your complaint is satisfactorily resolved.
Confidentiality and Security:
We understand the importance of maintaining the confidentiality of your personal information. Rest assured, all your details and the nature of your complaint will be handled with utmost care and strict confidentiality.
Empowering Consumers:
We believe in empowering consumers by giving them a platform to voice their concerns and hold financial institutions accountable for any lapses. By filing a complaint with RBI, you contribute to improving the overall banking and financial ecosystem.
How it Works?
Complaint Submission
Begin by providing details about the bank or NBFC against which you wish to file a complaint. Describe the issue you have faced in a clear and concise manner. Include any relevant supporting documents, such as transaction records or correspondence with the financial institution.
Documentation Review
Our team will carefully review the information you provide to ensure it meets the necessary criteria for filing a complaint with the RBI. If any additional details are required, we will promptly reach out to you for clarification.
Complaint Forwarding
Once your complaint is verified, we will forward it to the appropriate department at the RBI, along with all the supporting documents.
Resolution
When a resolution is reached by the RBI, you will receive an email. If any further steps are necessary, we will guide you accordingly.
Frequently asked Questions
Any individual, including customers, depositors, borrowers, or any other stakeholder, who has a grievance or complaint against an RBI-regulated entity such as a bank or NBFC, can file a complaint.
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· 2 min read · Bank Complaint
Can the Banking Ombudsman reject a complaint?
Yes, the Banking Ombudsman has the authority to reject a complaint under certain circumstances. While the Ombudsman’s primary role is to resolve complaints and facilitate a fair resolution between the complainant and the bank or NBFC, there are situations where a complaint may be rejected. Some of the reasons for rejection include:
· 3 min read · Bank Complaint
Can We Take Legal Action Against a Bank or NBFC?
Banks and Non-Banking Financial Companies (NBFCs) are vital pillars of our financial system, serving as essential intermediaries for various financial services. While these institutions strive to maintain ethical practices, there might be instances where consumers face issues that cannot be resolved through regular channels. In such cases, the question arises: Can we take legal action against a bank or NBFC? Let’s explore the circumstances under which legal action is possible and the steps to follow in seeking justice.