Top blog posts

What is RBI’s Complaint Management System (CMS)?

Explore RBI’s Complaint Management System (CMS) and learn how it functions. Understand how to file complaints and track resolutions effectively.

· 4 min read · RBI’s Complaint Management System

RBI’s Role in Safeguarding Consumers: Beyond Complaints

Discover how the RBI safeguards consumers beyond just handling complaints. Learn about regulations, consumer education, and protective measures.

· 5 min read · RBI Consumer Protection

How to Track the Status of Your RBI Complaint

Learn how to track the status of your RBI complaint online. Stay updated on the progress of your banking issue and resolve disputes faster.

· 5 min read · RBI Complaint

Can the Banking Ombudsman reject a complaint?

Yes, the Banking Ombudsman has the authority to reject a complaint under certain circumstances. While the Ombudsman’s primary role is to resolve complaints and facilitate a fair resolution between the complainant and the bank or NBFC, there are situations where a complaint may be rejected. Some of the reasons for rejection include:

· 2 min read · Bank Complaint

Can We Take Legal Action Against a Bank or NBFC?

Banks and Non-Banking Financial Companies (NBFCs) are vital pillars of our financial system, serving as essential intermediaries for various financial services. While these institutions strive to maintain ethical practices, there might be instances where consumers face issues that cannot be resolved through regular channels. In such cases, the question arises: Can we take legal action against a bank or NBFC? Let’s explore the circumstances under which legal action is possible and the steps to follow in seeking justice.

· 3 min read · Bank Complaint

How to Complain Against a Bank or NBFC for Recovery Harassment

Banks and Non-Banking Financial Companies (NBFCs) play a crucial role in our financial lives, providing us with various services like loans and credit facilities. While most of these institutions maintain ethical practices, some unfortunate individuals might experience recovery harassment during debt collection. Unfair tactics, incessant calls, and aggressive behavior can turn an already stressful situation into a nightmare. If you find yourself facing such an issue, it’s essential to know your rights and how to complain effectively against a bank or NBFC for recovery harassment.

· 3 min read · Bank Complaint